- Own HR Operations for North America across the employee lifecycle while partnering on global processes.
- Lead operational excellence across employee changes, leaves, separations, compliance, and employee support.
- Manage and improve core HR systems, workflows, and infrastructure with a focus on scale and reliability.
- Strengthen workflows for contractors, consultants, and non-employee populations.
- Manage and develop junior HR Operations team members.
- Identify friction and implement AI, automation, and agentic workflows to improve efficiency.
- Lead sensitive employee relations matters including investigations and policy review.
- Drive strategic projects such as tech stack roadmaps and global policy updates.
People ManagementChange Management