- Oversee global container and freight management across ocean, air, and land modes, ensuring optimal booking, allocation, routing, and on-time, cost-efficient delivery performance.
- Manage shipment exceptions and disruptions proactively, resolving delays while maintaining high global service levels.
- Build and manage strategic relationships with shipping lines, freight forwarders, NVOCCs, 3PLs, and other logistics service providers.
- Own HTS classification of goods and ensure full global trade compliance, including import/export regulations, denied party screening, sanctions compliance, and export controls (EAR/ITAR where applicable).
- Manage end-to-end customs clearance and documentation processes, including commercial invoices, packing lists, bills of lading, certificates of origin, and customs entries, while coordinating with brokers and authorities to resolve issues.
- Lead final mile delivery operations, including carrier selection and onboarding, and monitor KPIs such as on-time delivery, delivery success rate, and cost per delivery in collaboration with warehouse and operations teams.
- Drive rate management and cost optimization through RFQs/RFPs, carrier negotiations, benchmarking, and identification of savings opportunities including FTAs and duty drawback programs.
- Manage transportation technology and analytics (TMS, tracking systems), ensure risk management and business continuity planning, lead cross-functional collaboration and logistics budgeting, and support sustainability/ESG initiatives including emissions reduction and compliance reporting.
Analytical SkillsMicrosoft Excel