- Configure, maintain, and enhance NetSuite modules to support business operations and evolving requirements.
- Manage day-to-day system tickets, troubleshoot issues, fulfill enhancement requests, and resolve defects.
- Support system upgrades, patches, and feature releases, including testing and validation.
- Manage user roles, permissions, and access controls.
- Customize forms, fields, records, and dashboards, and maintain saved searches and reports.
- Troubleshoot data discrepancies, integration failures, and performance concerns.
- Provide technical support to end users and partner with internal stakeholders and third-party vendors on escalated issues.
- Support data integrity across financials, inventory, and operational systems.
- Assist with integrations between NetSuite and systems such as HRIS, CRM, and PLM; use NetSuite APIs including REST, SOAP, and SuiteTalk.
- Monitor integration processes, build automation using SuiteFlow, SuiteApps, and scripting where applicable, and document configurations and troubleshooting steps.
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