- Lead, motivate, and develop a team of 8–10 Sales Specialists.
- Drive the team to consistently achieve or exceed monthly sales targets.
- Meet individual sales targets while leading the team.
- Monitor and improve team performance across revenue, conversion rate, attendance, productivity, and quality standards.
- Conduct daily huddles, performance check-ins, and one-on-one coaching sessions.
- Onboard, train, and mentor new Sales Specialists.
- Maintain excellent CRM hygiene and manage team lead distribution.
- Prepare daily, weekly, and monthly performance reports.
- Work cross-functionally with Operations, QA, and Marketing to resolve issues and improve processes.