- Own all aspects of LMS administration including user management, roles and permissions, integrations, and platform settings
- Manage system upgrades, releases, and patches in coordination with vendors
- Monitor system performance, uptime, and data integrity; proactively resolve issues
- Maintain clear documentation of system configurations and processes
- Manage third-party integrations and single sign-on (SSO) connections
- Serve as the escalation point for complex LMS-related issues
- Troubleshoot and resolve issues related to enrollment, grading, access, and integrations
- Partner with instructional and learning teams on course design and platform capabilities
- Configure and launch courses, programs, and learning pathways
- Deliver training for faculty, staff, and administrators on LMS best practices
- Generate and analyze LMS reports and learning analytics
OAuthRESTful APIsCanva