- Build and maintain advanced agentic flows such as Policy Agents, Damages Assistants, and Litigation Agents.
- Collaborate with sales and success teams to define Trial Objectives and tailor workflows to client needs.
- Lead the configuration of AI prompt libraries and autonomous workflows during trial phases.
- Provide technical mentorship to Sales Engineers on demo flows and product releases.
- Perform troubleshooting, end-user testing, and ongoing support to optimize trial adoption.
- Execute post-rollout workflow customizations to ensure client retention.
- Develop technical documentation and deliver training on Agentic capabilities.
Project ManagementSalesforce