- Decompose cross-functional processes in supply chain, logistics, procurement, and distribution to identify structural inefficiencies and operational issues.
- Facilitate workshops, interviews, and discovery sessions with senior client stakeholders.
- Build trusted advisor relationships and lead challenging client conversations.
- Translate business findings into actionable requirements for Solutions Architects and Data Engineers.
- Own delivery lanes end-to-end, including planning, client communication, deliverables, risk escalation, and progress reporting.
- Collaborate with Solutions Architects to define current-state and target-state process and system architectures.
- Apply structured analytical frameworks to validate transformation opportunities.
- Produce process maps, value stream analyses, opportunity assessments, business cases, and use case definitions.
- Mentor junior Business Analysts and consultants in session leadership, deliverable production, and client management.