- Own the configuration, roadmap and health of Salesforce and Asana.
- Oversee integrations with NetSuite, HubSpot, DocuSign and other connected systems.
- Identify workflow friction and redesign processes to improve efficiency, data quality and scalability.
- Partner with stakeholders to develop user stories, solution designs and business requirements.
- Manage intake and triage, and prioritize business systems backlogs in Jira.
- Configure and build solutions such as Salesforce Flows, Asana workflows and Gemini agents.
- Lead user acceptance testing, end-user training and documentation for new features and workflow changes.
- Own enterprise AI platform rollouts and lead the design, testing and deployment of agents and automated workflows.
- Measure and report AI outcomes, including hours saved, cycle-time reduction and adoption rates.
- Lead and develop a team of two, manage vendors and licenses, and own the consolidated Business Systems and AI roadmap.
ETLSalesforceJira+3 more