- Respond to and resolve daily team support requests from Slack and ticketing systems.
- Manage user access, identity, onboarding, and offboarding across SaaS platforms like Google Workspace, GitHub, and Notion.
- Automate internal processes using Terraform, Python scripts, API integrations, and Slack workflows.
- Support security operations, including hardware key setup and access reviews.
- Execute deployments and maintain GitHub Actions CI/CD pipelines.
- Operate and manage cloud infrastructure including GCP and Cloudflare.
- Create and maintain operational documentation and runbooks.
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