- Explain issues, potential solutions and tradeoffs in ways that make sense to a variety of stakeholders
- Write up bug reports and feature requests that expose the underlying user needs
- Work with the development team to design a system that will help our users get things done and hold up under real world conditions
- Write product documentation that helps users get up and running quickly
- Organize the backlog in a way that facilitates prioritization
- Work with development teams to assure smooth delivery and proactively expose risks
- Track and analyze product outcomes
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