- Develop, deliver, and continually improve technical enablement programs for self-serve customers covering onboarding, annotation, model training, and evaluation.
- Host bi-weekly webinars, technical workshops, office hours, and live educational sessions.
- Develop learning journeys that guide customers toward sophisticated use of Roboflow technology.
- Deliver structured 1:1 Targeted Enablement for qualifying customers.
- Create reusable technical enablement assets including documentation, videos, walkthroughs, and reference materials.
- Identify recurring customer questions and turn them into scalable educational programs.
- Monitor customer activation and engagement signals to identify cohorts for specific enablement.
- Collaborate with Product to identify and close recurring knowledge and usability gaps.
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