- Run working sessions with Product, Merchandising, Sales, and Procurement Operations to gather, clarify, and confirm business requirements.
- Write clear, complete product requirements, user stories, and acceptance criteria the technical team builds from.
- Analyze how the business builds, sells, and promotes travel product, mapping current and future state to recommend better ways to use the platform.
- Assess requests against system constraints, surfacing trade-offs and feasibility questions to the business.
- Help prioritize competing requests, balancing user impact, feasibility, and business goals.
- Lead smaller initiatives from intake through delivery, coordinating dependencies and flagging risks early.
- Serve as the day-to-day point of contact with the technical product team, tracking requests through to delivery and validating delivered work against requirements.
- Advocate for intuitive design and tagging structures that support how the business sells product and how clients discover it.
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