- Serve as Cadwell's clinical expert for the Cascade IONM product portfolio.
- Design and deliver comprehensive educational programs, including webinars, workshops, and certifications.
- Lead clinical configuration and training elements for customer go-lives and re-training plans.
- Contribute to software enhancements and product design by translating customer feedback into actionable insights.
- Support the Sales Team with product presentations, demonstrations, and on-site clinical expertise during evaluations.
- Provide post-implementation support and troubleshooting for assigned customers.
- Monitor and report on educational team KPIs to drive continuous improvement.
Presentation skillsTrainingTroubleshooting+1 more