- Supervise teams to meet service and quality objectives, budget targets, and SLAs.
- Manage daily department operations, including scheduling installations and repairs.
- Perform field visits to assess customer experience and conduct compliance reviews of vendor services.
- Handle administrative tasks such as employee timesheets, contractor invoicing, and expense management.
- Ensure team adherence to safety standards, including OSHA and National Electric Safety Code guidelines.
- Collaborate with leadership to evaluate performance, training needs, and procedural improvements.
LeadershipProject ManagementQuality Assurance+1 more