Run several concurrent projects, keeping each one scoped, dated, and moving.
Partner with engineering, product, and marketing leads to scope, plan, and track initiatives.
Manage execution of epics and sprints using Jira and maintain actionable boards.
Create and manage dashboards, timelines, and communications for stakeholder decision-making.
Facilitate quarterly and sprint-based planning cycles and retrospective processes.
Resolve blockers and operational issues to ensure delivery across functions.
Build, maintain, and improve documentation, team workspaces, and roadmaps.
Guide technical conversations and act as a thought partner to engineering and product leadership.
Drive alignment across Engineering, Product, Design, Marketing, and Operations on scope and timelines.
Provide proactive status updates and support async documentation and efficient meetings.
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Company Overview
Dutch is a veterinary telehealth service based in Oakland, California, specializing in treating anxiety and allergies in pets. The company connects pet parents with licensed veterinarians through virtual visits, providing diagnoses, treatment plans, and prescriptions delivered to their homes. Dutch operates in all 50 U.S. states and has prescribing capabilities in 34 states. Products and services include virtual veterinary care through video consultations and asynchronous messaging, an online pet pharmacy for medication delivery, membership plans for vet access, accident insurance add-ons, and at-home lab test kits. Dutch treats over 150 conditions. Since July 2021, Dutch has completed over 3.7 million telehealth vet interactions.
Culture
Pets First: Business and medical decisions are guided by the pet's best interest.
Agile Like a Cat: The company prioritizes swift action while aiming for quality and accuracy.
Creativity is our Catnip: The company seeks to push boundaries and simplify complex topics.
Be the Human Your Dog Thinks You Are: This principle emphasizes kindness, clarity, and support for colleagues.
Technology Story
Dutch utilizes AI tools, powered by OpenAI and Google Gemini, to reduce administrative time for veterinarians by 75%. These AI features assist with pre-visit summaries, live transcription, treatment plan generation, and personalized product recommendations. The company's technology stack for web development includes full-stack development, Git and Github for version control, Javascript (ES6+), TypeScript, CSS (including responsive design and preprocessors like Sass), React.js, React Native (for iOS and Android mobile applications), and GraphQL. Other technologies used include DNSSEC, Amazon, Cloudflare DNS, Google, Facebook Sharer, Visa, Google Maps API, Fonts.com, Google Tag Manager, Facebook, and Adobe Fonts.
Why Work Here
The Software Engineer (Web Developer) position allows 100% telecommuting and may work at various unanticipated locations throughout the United States.
The Social Media Manager and Director of Customer Experience roles are remote.
The Social Media Manager role requires residency in Canada or specific US states (Tennessee, California, Illinois, Florida, Iowa, North Carolina, New Jersey, New York, Texas, Oregon, Colorado, Washington).
The Virtual Care Veterinarian role is a remote-only independent contractor position with flexible scheduling and no commuting or shifts.
Benefits and Perks
Competitive compensation, including equity for the Social Media Manager role.
Health, dental, and vision insurance.
Flexible PTO.
401k plan (for Social Media Manager).
Robust holiday schedule.
Growth opportunities.
Life and Disability Insurance (for Director of Customer Experience).
Mental Wellbeing Options (for Director of Customer Experience).
Retirement savings plan (for Director of Customer Experience).