Joyce Windows, Sunrooms & Baths

Joyce Factory Direct has been an industry leader in home remodeling since 1955, specializing in sunrooms, windows, siding, entryways, and bathrooms

Private Company

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Cleveland, Ohio, United StatesFull-TimeHome remodelingPosted

Inside Sales & Appointment Specialist

Make daily outbound calls to warm leads who have requested information
Engage customers in a professional, friendly, and consultative manner
Educate homeowners on Joyce products, services, and value propositions
Qualify customer needs to ensure Joyce is the right fit
Schedule high-quality in-home consultation appointments for the field sales team
Confirm and follow up on appointments to support show rates
Handle inbound calls and customer inquiries with confidence and accuracy
Accurately document call activity and outcomes in internal systems
Meet or exceed daily and weekly activity and appointment-setting goals

Customer serviceTime ManagementActive listening+1 more

About Joyce Windows, Sunrooms & Baths

Joyce Factory Direct has been an industry leader in home remodeling since 1955, specializing in sunrooms, windows, siding, entryways, and bathrooms. We proudly serve multiple markets including Cleveland, Pittsburgh, Charlotte, Columbia, Asheville, and Greenville. We are a third-generation, family-owned and operated company, committed to quality craftsmanship and long-term customer relationships. At Joyce, we take pride in manufacturing the majority of our own products, allowing us to deliver superior quality while supporting the communities we serve.