- Post and apply customer payments accurately and timely.
- Follow up with customers by phone and email regarding past-due balances.
- Review outstanding invoices and assist with collection efforts.
- Research basic payment discrepancies and unapplied payments.
- Send invoices, statements, and payment documentation to customers.
- Assist with basic billing and invoice preparation.
- Maintain accurate customer account records.
- Assist the accounting team with other accounts receivable tasks as needed.
Microsoft Excel