- Manage assigned survey projects, including questionnaire review, survey link testing, data quality reviews, final checks, and preparation of raw data files for client delivery.
- Assess survey feasibility and help develop quotes and proposals.
- Participate in client intake and project management calls.
- Coordinate day-to-day client communication under the guidance of Associate or Market Research Managers.
- Monitor survey fieldwork using Qualtrics or similar platforms and support basic programming tasks when needed.
- Use ERM tools to manage records, search projects, and track progress.
- Communicate with vendors and develop vendor management skills on assigned and collaborative projects.
- Maintain accurate CRM records and use PowerBI to review client activity and performance data.
- Escalate project-related risks or issues to senior team members.
- Contribute to process improvement efforts.
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