Phoenix is a Canadian telemedicine platform dedicated to helping men achieve their healthcare goals. We offer a convenient, end-to-end healthcare experience, from health history assessment to medication delivery and ongoing care. We're currently seeking a Customer Success Coordinator to support patients on their journey. We utilize a modern tech stack to ensure a seamless user experience, leveraging technologies like SPF, Microsoft Exchange Online, Office 365 Mail, and AWS Global Accelerator. Our engineering culture emphasizes collaboration and innovation, driving our mission to make healthcare more accessible. While our headquarters is in Toronto, this role will be supporting patients remotely in British Columbia. Phoenix is a fast-growing company, backed by venture funding, with a strong team and a commitment to our mission. We foster a collaborative environment, with a focus on team work and a passion for delivering the best patient experience possible. We are committed to providing equal opportunities and accommodations to all applicants during the hiring process.