- Oversee and manage clinical billing processes to ensure accuracy, completeness, and timely submission.
- Coordinate patient-approved scheduling to optimize timely patient access, provider availability, and operational efficiency.
- Develop and maintain standardized processes for billing, scheduling, and reporting functions.
- Prepare and distribute regular reports on clinical productivity, and operational performance.
- Monitor key performance indicators (KPIs) to identify trends, gaps, and opportunities for improvement.
- Serve as the primary point of contact for administrative nursing operations.
- Collaborate with providers, nursing staff, and administrative departments to resolve issues.
- Audit billing and scheduling processes to identify discrepancies and implement corrective actions.
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