- Serve as part of a shared, network-wide team providing day-to-day technical support to staff.
- Maintain and contribute to a shared network-wide knowledge base.
- Provision and de-provision accounts, hardware, and systems access for staff joining or leaving the organization.
- Configure, deploy, and maintain end user devices for staff within the region.
- Provide hands-on support for physical technology needs, including hardware troubleshooting and office equipment servicing.
- Coordinate with vendors or outside repair services for hardware issues when needed.
- Manage the physical logistics of endpoint provisioning and retrieval.
- Lead the regional rollout of new tools, systems, and workflows defined by central leadership.
- Provide training and support to regional staff on new systems and security practices.
CybersecurityNetworkingGoogle Workspace