- Onboard and train new customers on the software by developing and delivering on unique success plans
- Educate and train clients on new features, software updates and best practices
- Uncover upsell & expansion opportunities
- Ensure customers renew their annual subscription
- Customize software to promote better utilization
- Provide reports to management regarding current client development
- Identify and communicate potential improvements to software
Customer SuccessSaaSAccount Management+1 more