- Deliver Smart Care solutions on time and align business and technical perspectives to support design decisions.
- Set squad priorities, expectations, and shared outcomes; own the product backlog and facilitate scoping and prioritization.
- Run day-to-day planning and ceremonies, champion Agile practices, and coordinate dependencies with teams and stakeholders.
- Create user stories, acceptance criteria, and product specifications with technical captains for data science, engineering, and stakeholder teams.
- Clarify requirements and facilitate technical feasibility discussions to support engineering and data science implementation.
- Conduct user research, usability testing, and competitive analysis to inform product decisions and validate hypotheses.
- Collaborate with designers on UX flows, wireframes, and product designs.
- Define and analyze product performance metrics and identify opportunities for improvement.
- Support release-management frameworks, proactive user support, and issue resolution.
- Support business case development and roadmap planning with stakeholders and leadership.
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