- Manage the People Services inbox and ServiceNow ticket resolution.
- Maintain LMS content, including uploading, organizing, and tagging.
- Coordinate Instructor-Led Training (ILT) scheduling, logistics, and communications.
- Manage learner audiences and provide usability feedback.
- Generate capacity reports and support forecasting for talent development.
- Handle purchase orders and budget tracking for L&D initiatives.
- Collaborate with CoE and Content specialists on project delivery and content creation.