Bazaarvoice

Bazaarvoice helps brands capture, analyze and act upon social data, and enables authentic customer-powered marketing.

1001-5000 employees
E-Commerce
Private Company

Hybrid Work Model

This company offers a hybrid work model combining remote and office work.

Open Positions13

AustinFull-TimeSocial CommercePosted
  • Advise clients on strategies to maximize the value of Bazaarvoice software solutions including social commerce, social media management, and syndication tools.
  • Execute high-value activities and manage client lifecycle across a portfolio using Salesforce, Gainsight, and Gong.
  • Discover and influence client internal success metrics to support sourcing, amplifying, and displaying social and video content.
  • Help stakeholders understand the value received from Bazaarvoice services.
  • Manage client health by identifying and documenting risks and working with cross-functional teams to mitigate them.
  • Promote new feature adoption to enhance client satisfaction and program performance.
  • Prioritize portfolio to effectively blend tech-driven, 1:many, and 1:1 client interactions.
  • Observe and track trends across portfolio to develop best practices.
  • Serve as a subject matter expert across social channels and strategies like Instagram, TikTok, and YouTube.
SalesforceTime ManagementAccount Management
Showing 1 of 13 positions

About Bazaarvoice

Bazaarvoice pioneers smart shopping experiences, connecting thousands of global brands and retailers with billions of consumers. You help millions of shoppers make informed decisions by providing authentic user-generated content. We convert social media into social commerce at an unprecedented scale, driving measurable results for our clients. Our platform enables consumers to create and share ratings, reviews, and stories about products. This content is then syndicated across over 1,750 retailers, influencing purchase decisions wherever shoppers are. We also provide clients with rich customer intelligence to drive strategic decisions in marketing, product R&D, and operations.

How We Work

Our global team, spanning North America, Europe, Asia, and Australia, is certified as a "Great Place to Work" in seven countries. We embrace a hybrid, flexible remote work policy, empowering you to shape your work week. This approach promotes work-life integration and provides collaboration hubs for in-person connection. Our culture emphasizes character and shared values, with a strong focus on pursuing goals, fostering innovation, and prioritizing our customers. Transparency, trust, diversity, equity, and inclusion are core tenets of our collaborative environment.

Engineering at Bazaarvoice

Our JavaScript-based platform powers the collection, moderation, and syndication of vast amounts of user-generated content. You will solve interesting challenges in scaling a SaaS platform that supports billions of consumer interactions monthly. We utilize robust cloud technologies like Google Cloud and Cloudflare for CDN, hosting, and DNS management. Our engineering work involves intricate API integrations and the application of AI, Machine Learning, Natural Language Processing, and Generative AI. These technologies are crucial for moderating content, extracting valuable insights from reviews, and automating tasks like generating review summaries and image captions. You'll work on continuously enhancing our platform's performance, security, and integration capabilities.

Why Join Us

  • Shape the future of smart shopping experiences for global brands.
  • Work with cutting-edge technologies, including AI, ML, and NLP.
  • Contribute to a company recognized as a "Great Place to Work" in seven countries.
  • Thrive in a hybrid, flexible remote work environment that values work-life integration.
  • Benefit from paid sabbaticals after five years of service and comprehensive professional development.

Benefits & Perks

  • Competitive salary and annual bonus opportunities.
  • Mental wellness resources via Modern Health platform.
  • Flexible time off policy.
  • Paid sabbaticals after five years of service (eight weeks paid).
  • Comprehensive medical, dental, and vision insurance for US-based employees (eligible on start date).
  • 401(k) with company matching for US-based employees.
  • Paid parental leave for primary caregivers (16 weeks).
  • Employee referral bonus program.
  • Global Business Travel Accident Coverage.

Tech Stack

mobilewidgets

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