Read, assess, and apply applicable codes to user-generated text, images, and videos in a queue environment.
Review performance feedback and work to minimize coding errors and meet or exceed performance metrics.
Attend scheduled and as-needed one-on-one coaching calls.
Check in on days not scheduled to work.
Work 16–29 hours per week based on content volume, with four scheduled weekend hours.
Use Google Mail, Calendar, Meet, Sheets, and Docs, as well as Slack and forums, to manage performance expectations.
Perform quality assurance checks of teammates’ and machine-moderated content.
Quality AssuranceGoogle WorkspaceSlack
Showing 1 of 8 positions
About Bazaarvoice
Bazaarvoice pioneers smart shopping experiences, connecting thousands of global brands and retailers with billions of consumers. You help millions of shoppers make informed decisions by providing authentic user-generated content. We convert social media into social commerce at an unprecedented scale, driving measurable results for our clients. Our platform enables consumers to create and share ratings, reviews, and stories about products. This content is then syndicated across over 1,750 retailers, influencing purchase decisions wherever shoppers are. We also provide clients with rich customer intelligence to drive strategic decisions in marketing, product R&D, and operations.
How We Work
Our global team, spanning North America, Europe, Asia, and Australia, is certified as a "Great Place to Work" in seven countries. We embrace a hybrid, flexible remote work policy, empowering you to shape your work week. This approach promotes work-life integration and provides collaboration hubs for in-person connection. Our culture emphasizes character and shared values, with a strong focus on pursuing goals, fostering innovation, and prioritizing our customers. Transparency, trust, diversity, equity, and inclusion are core tenets of our collaborative environment.
Engineering at Bazaarvoice
Our JavaScript-based platform powers the collection, moderation, and syndication of vast amounts of user-generated content. You will solve interesting challenges in scaling a SaaS platform that supports billions of consumer interactions monthly. We utilize robust cloud technologies like Google Cloud and Cloudflare for CDN, hosting, and DNS management. Our engineering work involves intricate API integrations and the application of AI, Machine Learning, Natural Language Processing, and Generative AI. These technologies are crucial for moderating content, extracting valuable insights from reviews, and automating tasks like generating review summaries and image captions. You'll work on continuously enhancing our platform's performance, security, and integration capabilities.
Why Join Us
Shape the future of smart shopping experiences for global brands.
Work with cutting-edge technologies, including AI, ML, and NLP.
Contribute to a company recognized as a "Great Place to Work" in seven countries.
Thrive in a hybrid, flexible remote work environment that values work-life integration.
Benefit from paid sabbaticals after five years of service and comprehensive professional development.
Benefits & Perks
Competitive salary and annual bonus opportunities.
Mental wellness resources via Modern Health platform.
Flexible time off policy.
Paid sabbaticals after five years of service (eight weeks paid).
Comprehensive medical, dental, and vision insurance for US-based employees (eligible on start date).
401(k) with company matching for US-based employees.
Paid parental leave for primary caregivers (16 weeks).