Work directly with customers to solve complex problems and build trust.
Analyze customer trends and identify opportunities for improvement.
Transform customer feedback into actionable insights for product and process improvements.
Partner with Product, Engineering, Operations, and Risk teams to solve customer issues at scale.
Contribute to automation and workflow initiatives to increase operational efficiency.
Strengthen operational controls, risk management, and service quality standards.
Data AnalysisProblem SolvingCRM+1 more
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About Stake
Stake is an Australian fintech pioneer, democratizing access to global financial markets. You can confidently grow your wealth through seamless trading of over 12,000 US and ASX equities. We empower over 750,000 customers globally, managing more than A$5 billion in assets. Our platform offers $0 brokerage on Wall St trades, making investing accessible and affordable. You can also utilize our specialized Self-Managed Super Fund (SMSF) administration services. We break down barriers between ambition and financial progress, inspiring investor confidence every day.
How We Work
Stake fosters a collaborative and high-performance environment, driven by a shared vision. We embrace a hybrid and flexible work model, with some roles fully remote across various locations. Our team members work across different countries, but we remain unified. We value work-life balance and offer flexibility for your personal needs. We are proactive about providing an inclusive environment and actively support diversity. We placed 1st in the 2024 AFR BOSS Best Places to Work for Banking, Superannuation & Financial Services.
Engineering at Stake
As a Front End Engineer at Stake, you will craft exceptional user experiences that transform how customers invest. You will design, architect, and implement technical solutions to real user problems. We are building high-quality products at scale, using modern technologies like TypeScript and Angular. Our focus is on intuitive, polished user experiences, considering performance, accessibility, and maintainability. You will work within agile, cross-functional teams, shaping the future of our financial platform.
Why Join Us
Play a meaningful role in building a company with over 750,000 customers and A$5 billion under administration.
Work with autonomy while learning from top industry talent.
Contribute to a company recognized as a top employer, ranking 1st in the AFR BOSS Best Places to Work list.
Shape the financial industry, breaking barriers and making investing more accessible.
Engage in a high-performance, collaborative environment that values continuous growth.
Benefits & Perks
House rent allowance, meal allowance, leave travel allowance, telephone/internet reimbursement, and books/periodicals.
Sonder EAP wellbeing support for you and your family.
Extra paid leave including Bear Days, TOIL, Compassionate Leave, and Sorry Business Leave.
Up to 16 weeks of paid parental leave and childcare allowance.
Performance bonus, talent referral bonus, and employee share options for senior leaders.
Professional development allowance for career-relevant training.
30% discount on yearly SMSF membership, A$295 annual trading credit, and a Stake Black account.