Heartstrings Pet Hospice, In-Home Euthanasia & Aftercare

Thank you for your interest in joining Heartstrings Pet Hospice! We are excited to learn more about you and explore how your talents and passion can c...

Private Company

Share Tweet

Open Positions1

United StatesFull-TimeVeterinary CarePosted

Remote Call Center Specialist - Veterinary Care

Compassionately guide emotionally charged conversations related to in-home euthanasia, hospice and palliative care, quality-of-life concerns, and behavioral emergencies
Deliver exceptional customer service through thoughtful, empathetic interactions with pet families
Handle a high volume of inbound calls in a remote, work-from-home environment
Accurately collect and document pet, family, and medical information
Schedule appointments efficiently using Heartstrings’ scheduling platforms
Meet or exceed productivity, quality, and performance expectations
Demonstrate reliability, accountability, and sound judgment while adhering to assigned schedules
Collaborate with veterinarians and leadership to ensure seamless family support
Maintain punctuality, including attendance, break times, and shift coverage
Perform additional duties as needed to uphold the highest level of service excellence

Google Workspace

About Heartstrings Pet Hospice, In-Home Euthanasia & Aftercare

Thank you for your interest in joining Heartstrings Pet Hospice! We are excited to learn more about you and explore how your talents and passion can contribute to our mission of helping pets and their families during life’s most challenging moments. We’d like to arrange an interview to discuss this opportunity further. Please reach out to Zachary Cutright, our Vice President of Operations, at zac@heartstringspethospice.com to coordinate a time that works for you. At Heartstrings, we pride ourselves on fostering a supportive and compassionate environment not only for the families we serve but also for our team. Some of the benefits of working with us include: Flexible scheduling to promote a healthy work-life balance. A generous compensation package . A comprehensive benefits package , including medical, dental, and vision coverage. A collaborative team environment where everyone’s contributions matter. A monthly bonus structure that rewards dedication and excellence. We are thrilled at the possibility of working with someone as committed as you to making a positive difference. Please don’t hesitate to reach out to Zac to set up your interview or if you have any questions in the meantime. We look forward to connecting with you soon! Warm regards, Shawn Martin