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Yodeck

Yodeck

Manage your public-view monitors affordably.

51-100 employees
Founded 2012
Digital Signage
Private Company
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Digital SignageInternet of ThingsOutdoor AdvertisingSaaSSoftware

Remote-First Company

This company operates with a remote-first culture, allowing team members to work from anywhere.

Open Positions1

Athens, Attica, GreeceFull-TimeSaaS Digital SignagePosted
Customer Support Associate
  • Handle incoming phone calls, messages, and emails from Yodeck customers.
  • Provide information and assistance on Yodeck products & features, such as billing and sales questions.
  • Troubleshoot basic technical issues and offer solutions to customer inquiries.
  • Process warranty claims, repairs, and replacements.
  • Triage and prioritize tickets to resolve critical issues by working closely with customer success & tech support teams.
  • Offer product recommendations based on customer needs and preferences.
  • Maintain high customer satisfaction through professional and courteous communication.
Analytical SkillsWritten communicationVerbal communication+3 more
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About Yodeck

Yodeck is transforming the $23B digital signage industry, empowering businesses to captivate audiences with dynamic screen content. We offer an affordable, easy-to-use SaaS platform that lets you manage thousands of screens remotely. From local diners to global leaders like Delta Airlines and Adobe, over 190,000 screens worldwide now trust Yodeck. You can effortlessly create, design, and schedule content, turning any screen into an engaging communication channel. We democratize digital signage, making powerful tools accessible to everyone.

How We Work

Our team thrives on a fun, collaborative start-up energy. We foster a supportive environment where your contributions are highly valued. Decisions often happen in open channels, encouraging everyone to participate. You will join a team recognized as an award-winning workplace in 2024. For our Support team, we embrace a remote-first policy, with team members working from Athens, Greece. We believe in empowering our people, enabling them to achieve their best work.

Engineering at Yodeck

Our platform solves the complex challenge of delivering seamless digital signage content across diverse hardware. We engineer an intuitive cloud-based system that supports a wide range of media formats and widgets. Our innovative use of Raspberry Pi for players makes professional digital signage accessible and affordable. You will work with technologies like WordPress, NGINX, and IPv6, constantly optimizing for security and performance. We are building the future of dynamic visual communication, processing vast amounts of content daily.

Why Join Us

  • Shape the future of a rapidly growing SaaS platform disrupting a $23B industry.
  • Contribute to a product used by over 190,000 screens for global brands and local businesses.
  • Work in an award-winning, collaborative environment that values your ideas and contributions.
  • Benefit from a company-wide bonus scheme and a strong stock option plan.
  • Access an individual training budget for continuous professional development.

Benefits & Perks

  • Competitive salary and company-wide bonus scheme
  • Generous stock option plan
  • Individual training budget for professional development
  • Private medical insurance plan
  • Remote work policy for the Support team
  • Flexible working arrangements
  • Office gym, nutritionist, and meal vouchers (Athens office)
  • Commuting expenses

Tech Stack

widgetscmsserverweb_servermobile