- Manage client and internal communications across channels, ensuring creative deadlines are met and work stays within budgeted hours and Asana work plans.
- Communicate with clients and internal stakeholders about creative direction, reviews, and approvals.
- Facilitate creative agenda items during internal and client calls and manage resulting action items.
- Contribute to brainstorms, draft creative briefs, write and revise copy, and guide creative concepts from inception to final delivery.
- Coordinate with designers and freelancers, providing edits, feedback, and quality control to ensure deliverables align with project and brand guidelines.
- Supervise and mentor junior staff, supporting their professional development, well-being, and performance through ongoing feedback.
- Review team capacity, evaluate estimated hours, and reprioritize tasks to meet deadlines.
- Optimize creative workflows, maintain case studies and proposals, and participate in agency-wide creative initiatives and working groups.
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