Applyđź“Ť United States
🧠Full-Time
🔍 Fintech
- Managing Cloud-based Software as a Services (SaaS) client implementations using Agile frameworks and tools —Jira, GitHub, Basecamp.
- Articulating client implementation project objectives and requirements into specific business outcomes with timelines through statements of work and project plans developed using Microsoft Office tools – Sharepoint, Teams, Excel, PowerPoint, and Word.
- Client Engagement Management -- representing financial institutions and financial technology companies and integrating them into data access network.
- Cloud-based software development projects – managing software projects from start to finish, including creating project plans, tracking progress, managing risks, and addressing issues that arise during project execution using Atlassian Suite, Confluence, and Jira.
- Onboards new data providers onto the firm’s data access network.
- Establishes and enhances best practices for client success teams in a financial technology environment.
- Works with financial institutions on the discovery process to analyze their current state and enhance the size of the engagement.
- Builds and improves customer workflows to create efficiencies and improve the experience.
- Documents findings of studies and prepares recommendations for the implementation of new systems, procedures, or organizational changes.
- Analyzes data gathered and develops solutions or alternative methods of proceeding.
- Confers with personnel concerned to ensure the successful functioning of newly implemented systems or procedures.
- Plans studies of work problems and procedures -- organizational change, communications, information flow, integrated production methods, inventory control, or cost analysis.
Project ManagementAgileProject CoordinationJiraCross-functional Team LeadershipAPI testingMicrosoft ExcelAgile methodologiesRESTful APIsMicrosoft Office SuiteClient relationship managementStakeholder managementCustomer SuccessConfluenceSaaS
Posted 9 days ago
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