HomeLight

HomeLight is a real estate platform where users can buy and sell homes.

501-1000 employees
Founded 2012
$20M series d
Residential
Private Company

Fully Remote

This company is fully distributed with team members working remotely.

Open Positions2

PhilippinesFull-TimeReal Estate TechnologyPosted
  • Handle inbound calls from HomeLight customers, real estate agents, and people interested in selling their homes.
  • Answer questions related to home selling, HomeLight services, Buy Before You Sell, offers, and other customer inquiries.
  • Provide timely and thoughtful support through email and CRM-based support tickets.
  • Troubleshoot basic account and software-related issues, including password resets and agent account support.
  • Complete other customer and agent support tasks as needed.
  • Document interactions and maintain accurate information in our CRM and support systems.
  • Deliver a consistently professional, empathetic, and 'white glove' customer experience.
TroubleshootingCRMCustomer support+1 more
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About HomeLight

HomeLight transforms how you buy and sell homes, making real estate simple and certain. We pioneer data-driven matching to connect you with top local agents. Our platform facilitates billions of dollars in real estate annually, offering solutions like all-cash offers and buy-before-you-sell programs. You gain certainty, speed, and confidence in every real estate transaction.

How We Work

HomeLight operates with a hybrid-remote team, blending office presence in Scottsdale and San Francisco with global remote teams. For roles like Payroll Specialist, you can work fully remotely with US PST hours, managing international contractors. We prioritize creating a welcoming and inclusive workplace, fostering diversity through groups like the HomeLight Gender Diversity Group and HomeLight Pride Group. Team members often value the time and location flexibility we offer, allowing for a balanced approach to work and life.

Engineering at HomeLight

Our engineering challenges revolve around leveraging vast real estate data to create predictive, intelligent tools. We build proprietary machine-learning algorithms that analyze over 29 million transactions and 2 million agent records. This powers our data-driven agent matching, home valuation, and mortgage underwriting. We utilize robust systems to process complex data and provide seamless user experiences, constantly evolving our platforms with technologies like WordPress, Cloudflare, and advanced HRIS systems. You will work on critical projects that directly impact the efficiency and certainty of real estate transactions.

Why Join Us

  • You will shape the future of real estate, simplifying complex processes for millions.
  • You will contribute to a platform facilitating billions in real estate transactions annually.
  • You will work with a data-driven approach, utilizing machine learning to solve real-world problems.
  • You will join a well-funded Series D company with $762.5 million raised, indicating strong growth.
  • You can work remotely, collaborating with diverse teams across different time zones.

Benefits & Perks

  • Medical, dental, and vision benefits for employees, with dependent cost share.
  • Long-Term and Short-Term Disability insurance, Hospital Indemnity Insurance, Accident Plan, and Employee Critical Illness.
  • 401(k) program and Life Insurance.
  • Pet Insurance and Commuter benefits in certain locations.
  • 15 days of PTO, with an additional five days after two years of employment, plus a one-month sabbatical after four years.
  • Flexible parental leave policy.
  • Quarterly group wellness events and community volunteering.
  • Choice of Dell or Apple laptop and tools for mental well-being.
  • Access to HomeLight services for buying and selling homes.

Tech Stack

cmsserverwidgets