Zact Inc.

We are a fast-growing start-up competing against heavily funded and high market-cap opposition in the payments and expense space

Private Company
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Open Positions7

Candidates applying for this role should be located in the United States.Full-TimeFintech SaaSPosted
  • Lead triage of complex, multi-service incidents from first signal to root cause.
  • Design and maintain alerting strategies and dashboards using GCP Cloud Monitoring and Grafana.
  • Build and maintain internal back-office automation tools using Python or Bash to reduce toil.
  • Serve as the senior technical point of contact for banking client escalations.
  • Maintain the team's runbook library and document known issues for the product suite.
  • Mentor and develop two junior analysts, reviewing their investigations and coaching them on technical techniques.
  • Define and track SLIs/SLOs and represent support team needs to engineering.
PythonBashGCP+3 more
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About Zact Inc.

We are a fast-growing start-up competing against heavily funded and high market-cap opposition in the payments and expense space. We have a much better mouse trap. Care to join? Who We AreAt Zact, our mission is to help companies simplify the management of their payments and expenses. Our integrated architecture is unmatched, enabling a growing list of solutions, including expense management, travel, fleet, and more. If this sounds exciting to you, we would love to hear from you!We’re remote: No commute here. We have an exclusively online workforce who can do anything, virtually.We’re global: We have employees across North America, Europe and Asia. Our search for quality employees knows no bounds, or borders.We’re simplified: Life is complex enough, so we always search for the simple implementation or solution to a problem.We’re autonomous: We empower our employees and trust their competencies and decisions – we manage this autonomy by clearly articulating a vision and evolving this in a collaborative way.We’re focused: We believe nobody can match our architecture and we are working tirelessly to exploit this advantage in new markets.

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