Purely Poultry

👥 1-10FarmingCustomer ServiceE-Commerce💼 Private Company
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Purely Poultry is an e-commerce company specializing in providing baby chicks and poultry services. We've established a strong online presence, serving customers nationwide since 2007. Our commitment to exceptional customer service distinguishes us in the farming and e-commerce industries. We offer a unique blend of agricultural expertise and a modern online shopping experience. Our tech stack combines robust e-commerce capabilities with a focus on customer engagement. We leverage technologies such as OpenResty for application development, GoDaddy CDN for efficient content delivery, and Google Adsense for Domains for streamlined monetization. We actively utilize the CrUX dataset to continuously optimize the user experience on our website, ensuring a smooth and reliable online interaction for our customers. While we're a small team, we value agile development practices and a collaborative work environment. At Purely Poultry, we pride ourselves on creating a family-friendly and flexible work environment. We offer competitive benefits, including paid sick days, paid holidays, 401k matching, and flexible scheduling. Our remote opportunities empower our team members to work from anywhere in Wisconsin, maintaining a healthy work-life balance. As a small, growing company, we offer unique opportunities for career growth and professional development. While we don't disclose specific funding details, we're actively expanding our operations and committed to further improving our platform and customer experience.

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📍 United States, Wisconsin

🧭 Full-Time

💸 12 - 12 USD per hour

🔍 Poultry

  • Must live in Wisconsin
  • Typing at least 60 words per minute.
  • Extremely comfortable with computers and the internet, including the ability to multitask in 20+ browser tabs and windows simultaneously.
  • The ability to answer a high volume of phone calls, emails, and live chats in a fast-paced work environment.
  • Communicating clearly: both orally and in writing.
  • Reliable internet must be Fiber Optic, Cable, or DSL; other types of internet service will not work.

  • MUST be comfortable taking phone calls and handling customer issues.
  • Triaging and documenting phone, email, and chat interactions with the outside world.
  • Recommending poultry breeds and products.
  • Implementing solutions relating to products, orders, and complaints.
  • Communication, communication, and... did we mention communication?
  • Adding and retrieving information to/from spreadsheets.
  • Maintaining product availability.
  • Making sure orders are sensible each time an order is reviewed.
  • Navigating several tabs and software platforms simultaneously.

Communication SkillsCollaborationProblem SolvingCustomer serviceMultitasking

Posted 3 months ago
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