Provide technical support via onsite visits or phone troubleshooting.
Perform installation, startup, and commissioning of company industrial products.
Oversee and support third-party contractors during customer installations.
Test system functions and provide operation and maintenance training to customers.
Coordinate service schedules with customers at various field locations.
Create and maintain detailed reports for all installations and technical support activities.
Microsoft Office SuiteTechnical support
About Matrix Design Group
Matrix Design Group pioneers safety and productivity technology for critical industrial and mining applications. We craft hardware, software, and analytics platforms that deliver leading-edge products. You will help operators gain actionable insights, ensuring safer and more efficient operations. Our solutions, including the award-winning OmniPro® and IntelliZone® proximity detection systems, have been recognized by NIOSH. With over 10,000 systems deployed, we transform challenging environments into safer, smarter workspaces. We serve a broad range of clients, from major industrial players to government partners across the U.S. and globally.
How We Work
You will join a team that values collaboration and continuous learning. Our hybrid work model combines in-person interaction with remote flexibility, fostering a balanced environment. We encourage growth and empower you to contribute meaningfully to our mission. Decisions often happen transparently, reflecting our commitment to integrity, ownership, and excellence. We are an employee-owned company, aligning our collective success with yours. You will find a supportive atmosphere where diversity, equity, and inclusion are actively embraced.
Engineering at Matrix Design Group
You will solve complex challenges using a blend of hardware, software, and data analytics. Our engineers build and refine proximity detection systems and industrial collision avoidance solutions. You will work with diverse technologies, from GIS mapping using Esri to our bespoke analytics platforms. We integrate industrial maintenance with advanced electrical and mechanical troubleshooting. Our team constantly innovates, deploying and supporting sophisticated systems that protect lives and enhance efficiency. We are pushing boundaries in wireless atmospheric monitoring and automation solutions.
Why Join Us
Pioneer safety solutions recognized by NIOSH, making a tangible impact on worker well-being.
Contribute to a growing company with over 10,000 systems deployed across global industrial markets.
Engage in challenging technical problems involving hardware, software, and data analytics.
Benefit from a comprehensive package including premium-free insurance and an 8% 401(k) match.
Thrive in an employee-owned company culture that promotes collaboration and continuous learning.
Benefits & Perks
First-day coverage for all medical, dental, and vision benefits with no waiting period.
Premium-free medical, dental, and vision insurance (spousal clause applies).
Basic Life Insurance (2x annual salary at no cost) and optional AD&D.
No-cost Short-Term and Long-Term Disability insurance.
401(k) Plan with up to an 8% company match.
FSA for Health Care and Dependent Care.
10 paid annual holidays plus vacation time.
Educational Reimbursement Program and Scholarship Program.
Optional Gym Membership and an on-site health clinic.