Betclic Group

👥 501-1000InternetGamingGambling💼 Private Company
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Betclic Group is a leading European online gaming and gambling company, offering a wide range of products including sports betting, poker, casino games, and horse racing. With a community of 15 million players and over 400,000 sporting events available for betting annually, Betclic boasts a significant market presence and strong brand recognition. Their unique value proposition lies in their diverse product portfolio, combined with a commitment to creating a seamless and engaging user experience across multiple platforms. While specific technology details aren't publicly available, the company's scale and product offerings suggest a robust technological infrastructure supporting their mobile apps and online platforms. The description mentions a focus on creating innovative and enjoyable products, implying a culture that values creativity, collaboration, and efficient development processes. Betclic Group operates with a multicultural, international team of over 1000 employees across five European countries, showcasing a commitment to global talent and inclusivity. The company embraces a hybrid work model, allowing for remote work options and flexibility. Betclic Group's rapid growth, fueled by millions in revenue, is evidence of their successful business model and strong market position. They actively seek new opportunities and engage in various partnerships like the FFF, Ligue 1 Uber Eats, and more to reinforce their presence in the global sports betting scene. This dynamic growth environment creates opportunities for those seeking challenging and impactful roles in a fast-paced industry. With a commitment to both employee and user well-being, Betclic Group actively provides benefits that cater to diverse needs, fostering a supportive and rewarding work experience.

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🧭 Full-Time

🔍 Customer Service

  • Proven experience of industry especially in Customer Service.
  • Written/spoken Polish skills at a native level.
  • Excellent command of English in order to work in a multi-cultural environment.
  • Customer Service focused.
  • Excellent communication and listening skills.
  • Strong sense of initiative.
  • Ability to keep confidential information.
  • Reliable and a team player.
  • Enthusiastic and patient.
  • Committed.
  • Leading the Polish team in day-to-day activities and ensuring team KPI’s & targets are exceeded and a high quality of service given to customers and internal departments.
  • Ensuring that all company, departmental and individual objectives are clearly identified and communicated.
  • Managing team productivity and general productivity adherence / driving the development of team members to maximize performance.
  • Assessing performance and providing constructive feedback to develop and liaising closely with the Training and Quality team regarding team training needs.
  • Manage all personnel issues in conjunction with company policy.
  • Liaising with other departments that have a direct impact on the customer journey (IT/WFP/Marketing etc).
  • Providing status updates/reports to senior management (both scheduled and ad-hoc).
  • Support Customer Service agents with internal escalation procedures.
Posted 2 days ago
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📍 Malta

🧭 Full-Time

🔍 Online Gaming

  • Bachelor’s degree in IT, Data Science, or related field
  • 5+ years in payment reconciliation or financial operations
  • Strong knowledge of financial systems and payment processors
  • Proficiency in Python, SQL, or VBA
  • Experience in ETL processes and data integrity checks
  • Familiarity with APIs for data exchange
  • Proven track record in process automation and RPA
  • Expertise in data reporting tools like Power BI or Tableau
  • Oversee reconciliation of payment transactions
  • Design and implement data integrity checks
  • Lead automation solutions for reconciliation
  • Conduct advanced data analysis
  • Collaborate with IT and Finance teams
  • Evaluate and improve reconciliation processes
  • Ensure audit and compliance standards
  • Manage and mentor reconciliation specialists

PythonSQLData AnalysisETLData visualizationData management

Posted 4 days ago
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