Pharmacy Data Management, Inc.

So, just who is PDMI? We’re real people – a diverse and inclusive team of individuals engaged in important work that also know how to have a good time. From wellness-centered activities to after-work mixers, we offer a variety of in-person and remote opportunities, to connect with teammates beyond meetings and emails.What do we actually do? We specialize in technology and solutions for managing health through prescription drug programs. But you can read all about that on our company website. Our Mission, Vision and Values of Creativity, Accountability, Respect and Engagement serve as the baseline for strategic planning so that each member of our team works from the same page. Keep scrolling to learn more about what we have to offer!

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🔥 Call Center Supervisor
Posted about 6 hours ago

🧭 Full-Time

🔍 Call Center

  • At least 2 years of experience supervising a customer service team, ideally in a call center environment
  • Strong leadership skills with a passion for employee engagement, coaching, and performance development
  • Tech-savvy and comfortable using tools like Microsoft Outlook, Teams, Word, and Excel
  • Familiarity with Genesys is a plus
  • Ability to manage priorities in a remote environment with minimal supervision
  • Associate’s degree or higher preferred
  • Supervise the day-to-day operations of our call center during second shift
  • Support team members in real time with call escalations and troubleshooting
  • Monitor individual and team performance metrics, coaching for success
  • Create schedules based on call volume forecasts
  • Lead performance management efforts and partner with leadership on employee development strategies
  • Oversee hiring, onboarding, training, and mentorship of new Support Specialists
  • Collaborate with leadership to enhance call center processes and efficiency
  • Manage the Genesys call queue and maintain accurate documentation of policies and procedures
Posted about 6 hours ago
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🧭 Full-Time

  • Bachelor’s degree in business specific to Human Resources is preferred.
  • Professional certification is preferred (PHR, SHRM, etc.).
  • Learn HR systems to assist with general inquiries and questions, generate reports and perform systems audits.
  • Research, plan and execute company-wide events with the goal of furthering PDMI’s culture and employee engagement.
  • Assist with HR compliance by performing audits of documentation and processes; recommend process improvements.
  • Handle printing and distribution of confidential documents related to immigration, legal, benefits, and unemployment.
  • Serve as a point of contact and organize on-site meetings for Executive Team and client visits.
  • Ensure conference rooms and break area are clean, organized and stocked with essential items.
  • Assist with recruitment needs and employee onboarding.
  • Complete special projects, varying in nature, as assigned.
  • Assist with other HR department initiatives including company apparel program and employee gifting.
  • Assist Learning and Development Specialist with Learning Management System needs.
  • Stay current on HR trends and employment law.
Posted 8 days ago
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🔥 AWS Cloud Operations Engineer
Posted about 1 month ago

📍 United States, Canada

🧭 Full-Time

🔍 Infrastructure & Operations

  • 3+ years of experience in AWS cloud engineering
  • Strong hands-on experience with CloudFormation and Terraform
  • Experience with Amazon EKS and Lambda
  • Knowledge of AWS networking (VPC, Route53, Load Balancers)
  • Familiarity with Python, Bash, or PowerShell is a plus
  • Deploy and manage AWS infrastructure using CloudFormation and Terraform
  • Automate cloud provisioning with AWS Systems Manager and Lambda
  • Monitor cloud environments with CloudWatch and other tools
  • Optimize cloud resources for cost, performance, and security
  • Manage CI/CD pipelines with AWS CodePipeline and CodeDeploy
  • Deploy and manage containers in EKS and ECS
  • Troubleshoot AWS networking and performance issues

AWSAWS EKSBashTerraform

Posted about 1 month ago
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📍 United States

🧭 Full-Time

🔍 Pharmacy Benefit Management

  • 3+ years of hands-on COBOL development experience
  • Experience with Linux, Shell Scripting, Microsoft SQL, and Microsoft Office
  • Bonus if you’ve worked with TortoiseGit, Slick Edit, Jira, Thunder Suite, or JSON viewer/formatter
  • Strong analytical skills, attention to detail, and the ability to work independently
  • Bachelor's degree in Computer Science (or equivalent experience)
  • Analyze user needs and translate them into effective programming solutions
  • Develop, test, and maintain COBOL-based applications according to company standards
  • Debug applications and ensure software quality through rigorous testing
  • Document processes and collaborate with stakeholders to enhance system functionality
  • Troubleshoot and support internal teams and external customers

SQLLinux

Posted about 1 month ago
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🔥 Senior Full Stack Engineer
Posted about 1 month ago

🧭 Full-Time

🔍 Software Development

  • 5+ years of experience in software development, including 2+ years in full-stack roles.
  • Expertise in React and TypeScript for front-end development.
  • Strong backend experience in Go, NodeJS, or Python.
  • Proficiency in AWS cloud services and DevOps practices (CI/CD, Docker, Kubernetes).
  • The ability to interact with Large Language Models and provide the right context, to efficiently deliver high quality code, documentation and tests.
  • Strong understanding of microservices architecture and application security best practices.
  • Excellent communication skills.
  • Build high-performance user interfaces using React and TypeScript.
  • Develop and optimize backend services using Go, NodeJS, and Python.
  • Design and deploy microservices on AWS (Lambda, Docker, Kubernetes).
  • Ensure system performance and data integrity using SQL/NoSQL databases.
  • Leverage AI and large language models (LLMs) to enhance code quality and streamline development.
  • Drive best practices in application security, performance tuning, and automated testing.
  • Collaborate across teams to deliver innovative, scalable solutions.
Posted about 1 month ago
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