Design, build, and run the global post-market surveillance system covering complaint handling, adverse-event reporting, escalation, and governance.
Manage the complaint-to-report pipeline, including reportability assessments and timely submissions across global markets.
Develop KPIs, dashboards, and trending methods to surface safety, quality, and customer-experience signals.
Lead cross-functional rollouts of post-market processes and infrastructure, managing priorities and dependencies.
Present performance recommendations to leadership and support PSURs and management reviews.
Act as a subject matter expert during audits and inspections, guiding internal teams and external partners.
Data AnalysisQuality Assurance
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About Hilo by Aktiia
Hilo by Aktiia pioneers continuous, cuffless blood pressure monitoring. You are joining a mission to end 18 million preventable deaths from high blood pressure each year. Our medically accurate device, born from 18 years of research, gives users constant insights into their cardiovascular health. We've sold over 120,000 devices and collected 300 million cardiovascular data points. This vital data powers our AI algorithms, offering personalized blood pressure insights to users in 12 countries. We are a venture-backed scale-up, having secured over $100 million in funding.
How We Work
We operate as a hybrid/remote-first company. Our headquarters are in Neuchâtel, Switzerland, but our team spans multiple locations. You will find colleagues in the United Kingdom and Germany. We value urgency and intention, balancing speed with craft in everything we do. Our culture emphasizes continuous improvement and elevating the standard of our work. Trust and openness build strong relationships across our diverse team. We provide clear, honest feedback to foster strong collaboration and shared success. Every team member focuses on what truly drives impact for our customers. You will contribute to a culture where outstanding work and teamwork go hand-in-hand.
Engineering at Hilo by Aktiia
Our technology is rooted in 18 years of deep research from the Swiss Center for Electronics and Microtechnology (CSEM). You will work with the world's only medically accurate, continuous blood pressure monitor that is cuffless. This device uses advanced optical sensors and photoplethysmography (PPG) technology. Our algorithms process an average of 27 blood pressure readings daily, even during sleep. We train our blood pressure foundation model on tens of billions of optical signals and hundreds of millions of calibration points. Our ongoing product design refactor means you will actively shape our future tech stack. We integrate digital interfaces with physical product experiences, ensuring seamless user interaction.
Why Join Us
Transform cardiovascular health at a global scale, directly impacting millions of lives.
Join a high-impact, fast-growing, venture-backed scale-up that has raised over $100M.
Collaborate with a diverse, passionate, and talented team that values continuous improvement.
Own end-to-end design vision for both digital and physical experiences, setting company-wide standards.
Contribute to a company backed by 18 years of research and holding over 35 patents.
Benefits & Perks
Competitive compensation package
Other benefits tailored to your location
Opportunity to work in a hybrid/remote-first environment