- Verify rates with rate analysts, implement outside counsel guidelines, and monitor fee caps, tier discounts, and matter budgets.
- Manage the prebill to final bill process, ensuring timely attorney review and submission.
- Submit finalized bills and eBills in correct formats while adhering to client specifications.
- Collaborate with eBilling Coordinators and Accounting Systems Administrators for client account setups and guideline updates.
- Troubleshoot eBilling submission issues and follow up on invoice acceptance and payments.
- Communicate billing arrangements and respond to inquiries from attorneys and clients.
- Prepare accrual, audit, and payment reports, and conduct ad hoc reporting analysis.
- Maintain billing system statuses, monitor unapplied credit balances, and assist with accounts receivable payment applications.
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