- Design user-centered experiences for Salesforce-based recruiting applications and workflows.
- Conduct user research, stakeholder interviews, workshops, and discovery sessions to understand user needs and business objectives.
- Develop journey maps, process flows, wireframes, mockups, prototypes, and design specifications.
- Translate complex recruiting and business requirements into intuitive user experiences and streamlined workflows.
- Collaborate with Product Leads, Salesforce Developers, Business Analysts, and Army stakeholders throughout the product lifecycle.
- Define and document user stories, acceptance criteria, and experience requirements that support Agile development activities.
- Leverage AI-enabled tools and design technologies to accelerate design activities, generate concepts, and enhance user experiences.
- Partner with technical teams to design AI-driven user experiences utilizing Salesforce Einstein, Agentforce, and automation.
- Produce and maintain design systems, component libraries, style guides, and interface standards.
- Conduct usability testing, analyze user feedback, and recommend product improvements.
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