Unqork

Unqork is a no-code enterprise application platform that helps companies build, deploy, and manage complex applications.

251-500 employees

Founded 2017

$207M series c

Productivity Tools

Private Company

Website LinkedIn Email Facebook Twitter Share Tweet

Productivity Tools Financial Services SaaS Enterprise Applications Insurance Enterprise+2 more

Remote-First Company

This company operates with a remote-first culture, allowing team members to work from anywhere.

Open Positions7

United States (Remote)Full-TimeEnterprise SoftwarePosted

CX Strategy & Operations Senior Analyst

Oversee the general ticket escalation path to ensure efficient routing, prioritization, and resolution.
Manage and optimize the intake and fulfillment process for customer environment requests.
Operationalize Customer Advocacy workgroups by establishing metrics, tracking, and governance.
Act as primary administrator for internal CX requests in tools like Jira, Zendesk, and Conduqtor.
Facilitate the bi-monthly Technical Advisory Services request cycle.
Maintain account assignment data hygiene in Salesforce and Zendesk.
Manage operational workflows for customer and internal vanity URL provisioning.
Facilitate review and publication of Root Cause Analysis documentation.
Track and drive follow-ups for monthly churn indicators and environment gaps.
Partner with Accounting to perform monthly SOW and logged technical hours reconciliation.

SalesforceJiraMicrosoft Excel+2 more

Showing 1 of 7 positions

About Unqork

Unqork pioneers a no-code enterprise application platform that allows large organizations to build, deploy, and manage complex applications without writing a single line of code. You can ship high-quality software faster and at lower costs. Leading companies like Goldman Sachs, Marsh, and BlackRock trust Unqork. Even government agencies, including the U.S. Department of Health and Human Services, rely on our platform. From its 2017 founding, Unqork has raised $416 million to transform how enterprises build software.

How We Work

Unqork embraces a remote-first philosophy. This means you work from home with a strong, supportive remote community. We structure compensation with geographic tiers to ensure fair and competitive salaries. Your contributions are valued, no matter your location.

Engineering at Unqork

As an engineer at Unqork, you will craft the core of our no-code platform. You will design and implement complex system functionality. This involves using Typescript/Javascript, Node.JS, and Cloud Infrastructure. We heavily utilize NoSQL databases like MongoDB. You will also develop with an AI-forward mindset. You will explore how AI can automate workflows and enhance creativity. Our platform needs engineers who can build highly reliable systems in cloud environments.

Why Join Us

Shape the future of enterprise software by building complex applications with no-code.
Contribute to a platform trusted by major players in highly regulated industries like Goldman Sachs and BlackRock.
Work in a remote-first environment with unlimited PTO and a focus on work-life balance.
Be an AI-forward thinker, integrating cutting-edge AI tools to automate and innovate.
Receive a competitive compensation package, including employer-covered benefits and stock options.

Benefits & Perks

Work from home with a remote-first community
Unlimited PTO (and the encouragement to use it)
Student loan payback program
100% employer-covered medical, dental, and vision options
Flexible Spending Account (FSA)
Monthly stipend for WFH setup, vacation, development and more
Employer-sponsored 401(k) with contribution match
Subsidized ClassPass Membership
Generous Paid Parental Leave
Company equity in the form of stock options

Tech Stack

mobileserver

Similar Companies