- Provide expert guidance on the architecture and operation of GCP networking, compute, security, storage, and supporting services.
- Partner with customer operations teams to identify and introduce tools, operational patterns, and cloud best practices.
- Serve as a primary point of contact for infrastructure/operations technical escalations and provide Tier 3 troubleshooting.
- Participate in Agile delivery ceremonies, including daily stand-ups, sprint planning, and postmortems.
- Review system metrics and logs to identify bottlenecks, risks, and define long-term remediation actions.
- Strengthen day-two operational readiness, including backup/recovery, disaster recovery, and high-availability configurations.
- Guide Terraform module development, state management, and CI/CD/GitOps workflows.
- Support release-management activities and review/develop runbooks, SOPs, and technical design documents.
- Engage with Change Control and Architecture Review Boards to evaluate configuration and architectural changes.
GCPJiraCI/CD+1 more