- Maintain an accurate inventory of all IT hardware and software assets across their lifecycle
- Track asset movements, assignments, and disposals in alignment with Accordion’s policies and compliance standards
- Partner with Finance to reconcile purchasing data, invoices, and asset costs with financial systems
- Advise vendors and internal teams on warranty tracking, lease management, and equipment replacement planning
- Serve as the primary owner of asset data accuracy and governance within ServiceDesk Plus and Endpoint Central
- Develop and maintain dashboards and reports that deliver clear insights into asset health, compliance status, and lifecycle milestones
- Collaborate with the Endpoint Specialist to provide accurate data regarding patch compliance, device posture, and deployment coverage
- Conduct regular audits to reconcile asset data across systems and physical inventories and provide recommendations to address any gaps raised
- Configure and maintain asset management modules within ServiceDesk Plus to support service request, incident, and change workflows
- Leverage Endpoint Central for asset discovery and reporting — ensuring accurate linkage between device records and user accounts
- Identify automation opportunities to streamline asset tracking, onboarding/offboarding, and reporting workflows
- Document and enhance asset management processes to align with Accordion’s scaling IT operations
- Ensure compliance with software licensing agreements, hardware warranties, and data handling policies
- Partner with the Security and Endpoint teams to maintain visibility into device compliance, patch posture, and lifecycle risks
- Own internal and external audits by providing accurate, complete asset data and documentation
- Collaborate cross-functionally to ensure a seamless employee technology experience while maintaining cost control and governance
- Exercise independent judgment in developing policies, selecting tools, and determining asset management strategy
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