Apply📍 Worldwide
💸 48000.0 USD per year
🔍 E-commerce
- Previous experience in customer support or a similar role.
- Excellent communication skills—both written and verbal.
- Strong problem-solving chops and a focus on the customer.
- Ability to juggle tasks and manage time in a fast-paced environment.
- Familiarity with Whop, Intercom, Slack, and Linear is a bonus.
- Ready to work different shifts, including nights and weekends.
- Be the first point of contact for users and creators, managing inquiries via Intercom.
- Troubleshoot and resolve issues with clear, easy-to-follow guidance.
- Work with the team to tackle complex problems and escalate when necessary.
- Keep customer satisfaction high with responsive, effective, and friendly support.
- Jump into team meetings and help us continuously improve our support game.
Communication SkillsProblem SolvingCustomer serviceTime ManagementWritten communicationMultitaskingExcellent communication skillsTroubleshootingActive listeningCustomer support
Posted 16 days ago
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