Radicle Health

๐Ÿ‘ฅ 101-250Information ServicesInformation TechnologyHealth Care๐Ÿ’ผ Private Company
Website LinkedIn Email

Radicle Health is a technology-driven company focused on improving health outcomes through innovative software solutions.

Related companies:

Jobs at this company:

Apply
๐Ÿ”ฅ VP, Customer Experience
Posted about 7 hours ago

๐Ÿงญ Full-Time

๐Ÿ’ธ 200000.0 - 225000.0 USD per year

๐Ÿ” Human services software (SaaS)

  • Proven leadership capabilities with experience in mentoring diverse teams.
  • Strategic planning skills combined with data analysis for informed decision-making.
  • Deep understanding of customer needs and journey mapping.
  • Comfortable in dynamic environments, willing to innovate.
  • Strong emotional intelligence and exceptional communication skills.
  • Manage a CX team of 70+ across various functions.
  • Develop strategies to enhance customer activation, engagement, retention, and satisfaction.
  • Streamline workflows and optimize processes for increased efficiency.
  • Identify upsell opportunities to boost recurring revenue.
  • Collaborate with executive leadership to align CX efforts with business objectives.
Posted about 7 hours ago
Apply
Apply

๐Ÿ’ธ 140000.0 - 160000.0 USD per year

๐Ÿ” Human services technology

  • 7+ years of experience in product marketing, preferably in the healthcare or technology sectors.
  • Strong understanding of healthcare regulations and technology applications in clinical settings.
  • Proven ability to develop marketing strategies and communicate recommendations to executive management.
  • Excellent written and verbal communication skills.
  • Ability to work collaboratively across marketing, sales, and product development functions.
  • Experience with Electronic Health Records (EHR), Health Information Exchanges (HIEs), or clinical data management is optional.
  • Develop and execute integrated marketing plans to highlight the value of Radicle Healthโ€™s technology solutions.
  • Craft compelling marketing messages, content, and tools that differentiate Radicle Health's products in the market.
  • Work with sales and customer experience teams to gather feedback and identify needs for product enhancements.
  • Proactively analyze market trends to position products effectively and identify opportunities for innovation.
  • Develop and implement marketing campaigns for product launches, updates, and feature enhancements.
Posted about 7 hours ago
Apply
Apply

๐Ÿงญ Full-Time

๐Ÿ’ธ 50000.0 - 65000.0 USD per year

๐Ÿ” SaaS (Software as a Service)

  • 3+ years in a customer support or technical support role, preferably in a SaaS or tech environment.
  • Familiarity with troubleshooting technical issues.
  • Experience working with support ticketing systems.
  • Strong verbal and written communication skills.
  • Creative and solution-oriented mindset.
  • Comfortable in a fast-paced, evolving environment.
  • Commitment to delivering exceptional user experience.
  • Respond to customer inquiries via email and virtual meetings.
  • Troubleshoot technical issues and escalate complex cases as needed.
  • Communicate clearly and empathetically with customers.
  • Update the support knowledge base with current information.
  • Ensure customer-facing documentation reflects product updates.
  • Work with internal teams to escalate feedback.
  • Assist Engineering with manual testing.
  • Inform customers and teams on ongoing issues.
  • Track and analyze common problems to suggest improvements.
  • Participate in team meetings and share knowledge with colleagues.
Posted about 7 hours ago
Apply
Apply

๐Ÿ“ US

๐Ÿ” Human services software

  • B.S. in Computer Science or equivalent experience.
  • 2+ years of SQL experience.
  • 2+ years of Power BI development experience.
  • Understanding of current DAX functions and performance optimization techniques.
  • Experience translating client requirements into visualizations and actionable reports.
  • Excellent written and verbal communication skills with fluency in English.
  • T-SQL experience in CRUD operations, creating views, and developing stored procedures.
  • Ability to learn and adapt to changing technology in a fast-paced environment.
  • Design and develop reports and dashboards using Power BI.
  • Provide technical validation of reporting requirements.
  • Optimize report queries using DAX and collaborate with database teams.
  • Consume, integrate, and normalize large-scale data sources into a data model.
  • Deploy and maintain reports, dashboards, and apps within Power BI.
  • Demonstrate and promote Power BI best practices to clients and partners.
  • Develop SQL code to support data sources for Power BI reports.

SQLMicrosoft Power BIData modeling

Posted 12 days ago
Apply
Apply

๐Ÿงญ Full-Time

๐Ÿ’ธ 110000.0 - 120000.0 USD per year

๐Ÿ” Human services software (SaaS)

  • 3-5 years of recruiting experience, with at least 2 years of full-cycle recruiting experience.
  • Experience in a top recruiting agency, executive search firm, or high growth startup; SaaS experience preferred.
  • Expertise in LinkedIn Recruiter and other sourcing tools with a high volume of candidate sourcing.
  • Experience hiring for diverse roles including Sales, Customer Experience, Marketing, Product, Engineering, G&A, and leadership.
  • Preferred experience using Greenhouse ATS.
  • Demonstrated history of promotion and increased responsibilities.
  • Track record of managing and successfully filling challenging searches.
  • Ability to build rapport with candidates and Hiring Managers.
  • Ability to manage offer negotiations and close candidates.
  • Service-oriented mindset and passion for Radicle Healthโ€™s mission.
  • Lead full-cycle recruiting efforts for a wide range of roles across the organization.
  • Learn and craft a compelling candidate pitch for Radicle Health.
  • Utilize LinkedIn Recruiter and creative tools to source diverse candidates.
  • Build rapport and partner with key Hiring Managers.
  • Manage the recruiting process efficiently and effectively.
  • Instill best practices for job descriptions and candidate feedback.
  • Ensure a 5-star candidate experience.
  • Liaise with external recruiting partners.
  • Collaborate with ASGโ€™s Talent Team to share best practices.
  • Maintain a mindset of continuous improvement.
Posted 18 days ago
Apply
Apply

๐Ÿงญ Full-Time

๐Ÿ’ธ 90000.0 - 110000.0 USD per year

๐Ÿ” Human services software (SaaS)

  • 5+ years of experience as a Human Resources Generalist or Business Partner.
  • Strong judgment and experience in employee relations.
  • Understanding of state, provincial, and federal employment laws.
  • Experience managing employee handbooks and HR policies.
  • Consultative support for leaders on performance and team dynamics.
  • Experience with Performance Improvement Plans.
  • Coordinating employee surveys and feedback processes.
  • Experience leading engagement and cultural initiatives.
  • Skills in designing training programs and career frameworks.
  • Address employee concerns and provide guidance on HR policies.
  • Resolve conflicts and grievances through investigations.
  • Support leaders with performance issues and team dynamics.
  • Coordinate satisfaction interviews and analyze feedback.
  • Facilitate performance reviews and surveys, presenting insights.
  • Lead cultural initiatives to enhance engagement.
  • Design and deliver training programs.
  • Develop mentorship and career path plans.

Relationship building

Posted 2 months ago
Apply
Apply

๐Ÿงญ Full-Time

๐Ÿ’ธ 120000.0 - 140000.0 USD per year

๐Ÿ” Human services software

  • Bachelorโ€™s degree in computer science or related field, coding boot camp, or equivalent practical experience.
  • 5+ years of professional experience in software development.
  • Experience with serverless architectures and event-driven programming.
  • Understanding of software design patterns and principles.
  • Excellent problem-solving and debugging skills.
  • Strong communication and collaboration skills.
  • Prior experience developing Healthcare applications is a big plus.
  • Design, develop, and maintain high-quality, scalable, and performant software applications using AWS Lambda, Node.js, TypeScript, and AWS Step Functions.
  • Collaborate with cross-functional teams, including product managers, designers, and other engineers, to gather requirements, define specifications, and deliver solutions.
  • Participate in code reviews, provide constructive feedback, and ensure adherence to coding standards and best practices.
  • Write unit tests and integration tests to ensure the quality and reliability of the code.
  • Troubleshoot and resolve software defects and performance issues.
  • Stay up to date with the latest technologies and industry trends.
Posted 4 months ago
Apply