Provide pre-sales support and technical assistance to the sales team.
Conduct live solution demonstrations tailored to customer needs.
Collaborate with account executives to understand customer requirements and deliver customized presentations.
Address technical questions and provide expert guidance during the sales process.
Support the RFP process by contributing technical content and ensuring accurate responses.
Work closely with Product and Customer Success teams to ensure a seamless customer experience.
Identify and communicate customer feedback and unmet needs to internal teams.
Assist in the development of sales materials and technical documentation for new product lines.
Develop technical sales assets and a scalable demo environment.
Improve sales processes by sharing feedback with leadership and reviewing call recordings.
SaaSEHR
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About Radicle Health
Radicle Health empowers human service organizations with the technology they need to deliver essential care. You will join a team building critical software platforms for behavioral health and human service agencies. These solutions simplify complex work, allowing staff to focus on serving their communities. Your work will directly impact over 14,000 organizations across the U.S. and Canada, helping them manage client data, care, and operations. We build products like Foothold Technology, KCare, and Link2Feed to serve vital sectors like behavioral health, child welfare, and food banks. Your contributions will help drive meaningful change in the human services landscape.
How We Work
You will be part of a mission-driven, collaborative, and inclusive work culture. We prioritize work-life balance and offer flexible working hours. Many roles, including this one, are fully remote. This allows you to integrate your professional impact with your personal life. We foster an environment where teams learn from each other and test ideas quickly. Our approach ensures we think holistically about the individuals and communities we serve.
Why Join Us
You will empower human services organizations with crucial technology, directly impacting care delivery.
You will contribute to a company with a clear mission and a commitment to social good.
You will experience a flexible, fully remote work environment that supports work-life balance.
You will collaborate with diverse teams to build and improve essential software solutions.
You will gain experience in enterprise SaaS within the vital behavioral health sector.
Benefits & Perks
401k matching up to 4%
Comprehensive medical, dental, and vision healthcare coverage