Fender

5+ years of experience in marketing operations, digital marketing, or related roles.
Strong understanding of CRM systems, digital marketing tools, and e-commerce platforms.
4+ years of experience in pro audio and recording-related fields.
Proven experience managing budgets and vendor relationships.
Exceptional project management and leadership skills.
Strong analytical and strategic thinking abilities.
Excellent communication and interpersonal skills.

💡 Responsibilities

Manage and mentor a highly motivated team focused on CRM, advertising operations and online properties, such as PreSonus.com, My.PreSonus.com and PreSonusAcademy.com.
Responsible for the implementation of DTC (direct-to-consumer) initiatives and track DTC online revenue goals for PreSonus hardware and software products.
Responsible for the publication and maintenance of all online content across platforms, including product, solution and webstore pages.
Lead global merchandising strategies on web, retail channels, and Amazon.
Lead U.S. trade and retail marketing programs for key channel accounts
Manage outside agencies to execute advertising across key online accounts and oversee marketing operations contracts and agreements with 3rd party services and vendors
Foster a culture of collaboration, innovation, and continuous improvement within the marketing operations team.
Set clear objectives, provide ongoing feedback, and support professional development.

Posted 3 days ago

Posted 8 days ago

🔧 Requirements

Proven experience in email marketing, loyalty or CRM roles
Intermediate HTML/CSS coding skills for email and hands-on experience with an enterprise-level email service provider, such as Iterable, Emarsys or Braze
Experience managing projects through Workfront, Trello, JIRA or similar platforms
Comfortable with Excel and other data analysis tools such as Tableau and Amplitude

💡 Responsibilities

Support the CRM Marketing Manager in developing and implementing strategies for growing the EMEA CRM programme.
Create and execute campaigns across email, push, on-site and additional channels to grow our overall customer lifetime value.
Strategise, create, code and deploy Fender emails across our EMEA DTC markets.
Build marketing automation efforts from start to finish including targeting, list creation, campaign journeys, business approval and deployment.
Support the execution of lead generation campaigns to grow the EMEA email database.
Collaborate with Marketing, eCommerce, Product, Analytics and Design teams to successfully execute project requests, ensure marketing best practices and capture feedback for process and programme enhancements.
Drive ongoing optimisation through a comprehensive A/B testing strategy, including developing best practices and sharing learnings across the team.
Work closely with creative resources and stakeholders from writing creative briefs through hand-off of final assets to develop and deliver high quality campaigns.
Own the QA process for emails and related landing page content, including detailed proofreading of emails for clarity, grammar, spelling, linking, tagging and overall user experience.
Oversee the email translation process, from sourcing translations in a timely manner to quality assurance and admin.
Track and report on various CRM campaign metrics on a daily/weekly basis.
Additional duties as assigned

Posted 8 days ago

Posted 11 days ago

💸 35360.0 - 49920.0 USD per year

🔍 Musical Instruments

🔧 Requirements

2 or more years of experience with hands-on desktop support troubleshooting Windows operating systems (Windows 7-11), macOS (10-15), as well as mobile devices (Android and iOS)
Knowledge of MIDI Specification, Keyboard MIDI Technology, Audio Mixing, Routing and Recording, DAW Systems, Sequencers, Plug-Ins and Guitar Processor Effects
Ability to troubleshoot USB, Thunderbolt, and Ethernet connections
Excellent verbal, and technical writing skills
Basic networking knowledge
A+, MCSE/MCP Certification(s) or equivalent experience
Apple Certified Service Technician or equivalent experience

💡 Responsibilities

Provide excellent customer service while assisting customers with technical support issues via a ticketing system
Be an active participant in our collaborative and sharing team environment which is structured to maximize service to the customer
Stay current on practice of audio recording and technology
Assist with creation and maintenance of online FAQ and Knowledge Base articles
Provide Technical Support via email, remote access or phone as necessary
Troubleshooting Windows and macOS operating systems
Troubleshooting computer hardware
Provide Tech Support for USB, Thunderbolt, and Firewire connections
Troubleshoot web browser and account-related issues
Identifying bugs when presented by customers and then logging details of the concern with our QA department

Posted 11 days ago

Posted 15 days ago

📍 United States

🧭 Full-Time

💸 75000.0 - 85000.0 USD per year

🔍 Software Development

🔧 Requirements

Bachelor’s degree in Computer Science and 2 years of software development experience.
2 years of experience with the following: Programming fundamentals using Java/Kotlin
2 years of experience with the following: Large-scale software development projects
2 years of experience with the following: Test-driven development (including E2E and Unit Tests)

💡 Responsibilities

Establish the architecture on multiple Android mobile app development projects, incorporating best practices on a modern Android stack (Kotlin, Compose).
Perform large-scale software development projects using Java/Kotlin.
Develop AWS infrastructure.
Lead internal and external (contract) developers to improve apps.
Collaborate on and maintain team coding standards and architectural practices.
Work with developers across other client platforms (iOS, web) as well as our backend team.
Collaborate with design team to implement in-house design system across our Android apps.
Lead new feature development.
Provide Architectural and Design direction.
Ensure Code Quality.
Design and Implement Test suite (E2E and Unit Tests).
Monitor and Maintain stability.
Collaborate with team abroad on new functionalities.
Implement strategy to transition from React Native into native framework.

AWSSoftware DevelopmentAndroidJavaKotlin

Posted 15 days ago