Careers at Eucalyptus

Careers at Eucalyptus is a diverse health-focused company offering remote job opportunities across various healthcare disciplines, including dietetics, nursing, and medical practice, in regions such as Australia and South Africa.

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🔥 Customer Support Specialist, Germany

Posted about 2 months ago

📍 Germany, Australia, UK, Japan, Philippines

🧭 Full-Time

🔍 Digital healthcare

1-2 years of experience in customer support, hospitality, sales, or other customer-facing roles.
Fluent in German and at least B2 level in English.
Strong written and verbal communication skills.
Naturally empathetic and reliable with problem-solving abilities.
Experience with computers or CX software, particularly Google Suite and Zendesk is a plus.
Capacity to thrive in a fast-paced environment with a proactive attitude.
Ability to learn quickly and work independently.

Onboarding new patients to the platform.
Proactively resolving patient support tickets.
Managing consultation flows via the platform.
Collaborating with pharmacy, nurses, and prescribers to ensure timely order delivery.
Collecting and sharing patient feedback to improve services.
Supporting documentation and process maintenance.
Managing the Facebook community, including member approval and posts.
Adapting to changing needs and taking on ad-hoc tasks.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentationComputer skillsCustomer support

Posted about 2 months ago

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🔥 Health Coach, Germany

Posted about 2 months ago

📍 Germany

🧭 Full-Time

🔍 Digital healthcare

At least 1 year of experience in nutrition counseling or health coaching, preferably in digital health, obesity, or diabetes treatment.
Naturally empathetic, reliable, and caring disposition.
Strong problem-solving skills.
Well organized, independent, and a good team player.
Fluent in German; good command of English; other European languages preferred.
Registered with the German Nutrition Society and/or the German Dietician Society preferred.
A scientific degree is highly appreciated.

Be the primary interaction point with patients on the Weight program.
Manage end-to-end communications with patients via community management.
Provide nutrition and movement advice, behavioral change support, and meal planning.
Moderate patient community and handle interactions appropriately.
Collaborate with clinical and operational teams to ensure high-quality support.

Data AnalysisBehavioral economicsBehavioral scienceCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingCoaching

Posted about 2 months ago

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🔥 Strategy & Business Operations Manager, Germany

Posted about 2 months ago

📍 Germany, Australia, UK, Japan, Philippines

🧭 Full-Time

🔍 Digital healthcare

2-3+ years experience across consulting or investment banking (MBB or top IB preferred) or 4-5 years in a high growth startup.
Highly proficient in Google Sheets/Excel for analysis and model creation.
Ability to navigate ambiguity and thrive in fast-paced environments.
Strong attention to detail in data analysis and insights.
Excellent problem-solving skills and natural curiosity.
Experience in writing SQL queries is a bonus.

Continual optimization of pricing model considering CAC:LTV, competitors, and performance across channels.
Own high-priority initiatives, coordinating with growth, operations, and services teams.
P&L forecasting and analysis, including historical performance and monitoring key metrics.
Provide data-driven modeling and scenario analysis for strategic decision-making.
Optimize existing models such as the Fulfillment Model for Operations.
Reconcile financial and operational data discrepancies.
Support design and implementation of business operations initiatives.

StrategyBusiness OperationsProblem SolvingAttention to detail

Posted about 2 months ago

Apply

🔥 Patient Support Specialist, Germany

Posted about 2 months ago

📍 Germany

🧭 Full-Time

🔍 Digital healthcare

At least 1-2 years of experience in customer support, hospitality, sales, or similar.
Bi-lingual in German and English, with strong written and verbal skills.
Naturally empathetic and reliable with problem-solving abilities.
Skilled with computers, familiarity with CX software like Google Suite and Zendesk is a plus.
Comfortable in fast-paced environments and able to take initiative.
Fast learner and independent problem solver.

Onboarding new patients and proactively resolving patient tickets.
Making outbound calls to enhance service delivery to patients.
Collaborating with pharmacy, nurses, and prescribers to ensure timely delivery of orders.
Gathering and sharing patient feedback to improve products and services.
Building and maintaining process documentation.
Managing the Facebook community, including member approval and posts.
Adapting to evolving needs and taking on new responsibilities.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentation

Posted about 2 months ago

Apply

🔥 Nurse Practitioner, Remote Australia (Weight)

Posted 3 months ago

📍 Australia

🧭 Part-Time

🔍 Digital healthcare

Australian Citizen / Australian Permanent Resident / Temporary Resident.
Qualified Nurse Practitioner with AHPRA registration without restrictions.
Demonstrated experience in primary care conditions and tele-health experience is a big plus.
Ability to obtain a provider number in order to facilitate pathology testing only.
Valid medical indemnity insurance.
Skilled at using technology to deliver care and communicate with patients.
Timely and accurate referral decisions based on clinical expertise.
Clear and concise communication with patients, health professionals and team members.

Conduct telehealth consultations with patients, including assessing, screening, diagnosing and prescribing medication for patients as necessary.
Adhere to our platform guidelines and policies and complete all required training.
Provide an exceptional clinical experience for patients through the delivery of prompt and empathetic care on the platform.

Communication SkillsAnalytical SkillsCollaborationEmpathy

Posted 3 months ago

Apply

🔥 Nurse Practitioner, Remote Australia (Men's Health)

Posted 3 months ago

📍 Australia

🧭 Part-Time

🔍 Digital healthcare

Qualified health professional - a qualified Nurse Practitioner with AHPRA registration without restrictions.
Demonstrated experience in primary care conditions and telehealth experience is a big plus.
Tech-savvy - confident in navigating digital applications for clinical practice.
Experienced decision-maker - can make timely and accurate referral decisions based on clinical expertise.
Clear communicator - effectively communicates with patients, health professionals, and team members.
Has a caring approach - patients feel safe and supported.

Through telehealth, conduct consultations with patients, including diagnosing and prescribing medication for patients as appropriate.
Provide exceptional ongoing clinical support for patients.
Responding to various medical issues.
Assist in the creation of improved models of care, extensive support programs and better patient outcomes.

Communication SkillsAnalytical SkillsCollaboration

Posted 3 months ago

Apply

🔥 Medical Doctor, Remote Australia (Weight & Men's Health)

Posted 3 months ago

📍 Australia, UK, Germany, Japan, Philippines

🧭 Part-Time

🔍 Digital Healthcare

Australian Citizen / Australian Permanent Resident / Temporary Resident.
PGY4+ and full General Registration with the Medical Board of Australia.
Experience in any of the following areas: General Practice Training, General Medical Terms/Rotations (General Medicine, Endocrinology, Cardiology, Gastroenterology, Respiratory, Rheumatology, Immunology), Emergency Medicine, HDU, ICU or Critical Care, Surgical terms - Upper GI, Colorectal, General Surgery.
Ability to obtain a provider number for pathology testing.
Valid medical indemnity insurance.
Skilled at using technology to deliver care and communicate with patients.
Timely and accurate referral decision making based on clinical expertise.
Effective communication with patients, health professionals, and team members.

Conduct telehealth consultations with patients, including assessing, screening, diagnosing and prescribing medication for patients as necessary.
Adhere to our platform guidelines and policies and complete all required training.
Provide an exceptional clinical experience for patients through the delivery of prompt and empathetic care on the platform.

Communication SkillsAnalytical SkillsCollaboration

Posted 3 months ago

Apply

🔥 Medical Doctor, Remote Australia (Men's Health)

Posted 3 months ago

📍 Australia

🧭 Part-Time

🔍 Digital Healthcare

Australian Citizen / Australian Permanent Resident / Temporary Resident.
PGY4+ and full General Registration with the Medical Board of Australia (this is a must).
Experience in any of the following areas: General Practice Training, Urology, Sexual Health, General Medical Terms/Rotations (General Medicine, Endocrinology, Cardiology, Gastroenterology, Respiratory, Rheumatology, Immunology) or Emergency Medicine.
Ability to obtain a provider number in order to facilitate pathology testing only (No use of MBS attendance item numbers - refer and request only).
Valid medical indemnity insurance.
Skilled at using technology to deliver care and communicate with patients.
Ability to make timely and accurate referral decisions based on clinical expertise; stressful situations don’t phase you.
Effective communication with patients, health professionals and team members.

Conduct telehealth consultations with patients, including assessing, screening, diagnosing and prescribing medication for patients as necessary.
Adhere to our platform guidelines and policies and complete all required training.
Provide an exceptional clinical experience for patients through the delivery of prompt and empathetic care on the platform.

Data AnalysisCommunication SkillsAnalytical SkillsCollaborationEmpathy

Posted 3 months ago

Apply

🔥 General Practitioner, Remote Australia (Weight & Men's Health)

Posted 3 months ago

📍 Australia, UK, Germany, Japan, Philippines

🧭 Part-Time

🔍 Digital healthcare

Australian Citizen / Australian Permanent Resident / Temporary Resident.
FRACGP/FACRRM with full general and specialist AHPRA registration and full General Registration with the Medical Board of Australia (this is a must).
Ability to obtain a provider number in order to facilitate pathology testing only (No use of MBS attendance item numbers - refer and request only).
Valid medical indemnity insurance.
Skilled at using technology to deliver care and communicate with patients.
Ability to make timely and accurate referral decisions based on clinical expertise.
Excellent communication skills with patients, health professionals and team members.

Conduct telehealth consultations with patients, including assessing, screening, diagnosing and prescribing medication for patients as necessary.
Adhere to our platform guidelines and policies and complete all required training.
Provide an exceptional clinical experience for patients through the delivery of prompt and empathetic care on the platform.

Communication SkillsEmpathy

Posted 3 months ago

Apply

Careers at Eucalyptus

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