iSpot

iSpot.tv provides real-time TV ad data and analytics by connecting TV impressions to business outcomes for major TV advertisers.

251-500 employees

Founded 2012

$325M private equity

Digital Marketing

Private Company

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Digital Marketing Advertising Real Time Test and Measurement Market Research Brand Marketing+4 more

Fully Remote

This company is fully distributed with team members working remotely.

Open Positions10

Those in a roleNot office-based and located further away from our officesWill work a fully remote scheduleFull-TimeAdvertising TechnologyPosted

Customer Support Analyst

Own and manage a daily, task-based Zendesk ticket queue, delivering a guaranteed 24-hour response time and a 1–2 business day resolution rate across all accounts.
Evaluate, troubleshoot, and replicate complex UI bugs and data discrepancies; accurately document findings and escalate unresolved issues to Product Integration and Engineering via JIRA.
Utilize MySQL databases to perform backend data verification and isolate root causes of client-reported data issues.
Assist with pixel creation, deployment troubleshooting, and cross-platform data delivery verification using internal tools.
Provision APIs, manage Devsite access, and handle technical account lifecycle operations.
Address intricate customer inquiries regarding platform methodologies and reporting metrics with clear, articulate, and professional written communication.
Monitor platform health and lead incident communications by drafting and publishing high-visibility Statuspage posts and in-dashboard notifications.
Partner closely with Solutions, Content Ops, and Engineering teams to advocate for the customer and streamline resolution workflows.

PythonSQLData Analysis+6 more

Showing 1 of 10 positions

About iSpot

Are you ready to redefine how TV advertising success is measured? iSpot pioneers real-time TV and streaming ad measurement, enabling brands, agencies, and publishers to understand the true impact of every ad impression. We process vast amounts of data, helping clients assess creative effectiveness, enhance media plans, and attribute advertising results for cross-platform campaigns. Our purpose-built solutions offer digital-like precision and granularity, allowing advertisers to benchmark against competitors and historical norms. iSpot currently works with over 400 brands, agencies, and TV networks.

How We Work

At iSpot, you will find a collaborative and innovative culture. We embrace a hybrid and flexible workplace policy, allowing employees to work from our Bellevue, WA, or New York, NY offices 1-3 days a week, or be fully remote if located further away. You'll join a team that values open communication and fresh ideas. We foster an environment where feedback is regularly shared, and team calls keep everyone aligned.

Engineering at iSpot

Imagine building the infrastructure to measure the performance of every ad on television with digital-like precision. Our engineering team tackles complex problems, working with cutting-edge data infrastructure that constantly evolves. We emphasize writing clean, maintainable code over quick hacks, ensuring our solutions are robust and scalable. With exclusive access to data from 83 million smart TVs and set-top boxes, plus integrations with over 400 streaming platforms and DSPs, our data footprint is extensive. You will craft solutions that process 107 trillion impressions and 59 billion attributed conversions, driving significant business outcomes for our clients.

Why Join Us

Drive measurable impact in a rapidly growing company within the ad tech industry.
Shape the future of TV and streaming ad measurement with innovative solutions.
Contribute to a company backed by significant funding, including a $325M private equity round.
Collaborate in a flexible, hybrid work environment that values fresh ideas and continuous feedback.
Work with a comprehensive data footprint, including 83 million smart TVs and integrations with 400+ streaming platforms.

Benefits & Perks

Competitive compensation packages including salary and equity.
Comprehensive health and dental benefits.
Flexible work environment with hybrid and remote options.
Opportunity for annual bonuses.

Tech Stack

mobilewidgetsserver

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