- Manage a caseload of mixed residential property cases from instruction through to completion.
- Use a bespoke, award-winning case management system to accurately update case tasks and activities in a timely manner.
- Manage deadlines and facilitate the exchange of contracts and completion of transactions.
- Provide proactive communication to keep clients, partners, and other conveyancers updated on case progress.
- Resolve complex legal issues related to the sale or purchase of property.
- Ensure compliance with all regulatory, legal, and internal policies.
- Deliver KPIs that provide excellent customer service and satisfaction.
- Work collaboratively with the team to promote development, coaching, and mentoring.