- Own product strategy for Virtual Agents.
- Define the multi-year vision, decide where we invest, and translate that into a roadmap the company can execute against. Bring rigour and clarity to decisions that span product experience, tech differentiation, vertical expansion and commercial model
- Build and lead the product function. Hire and develop an exceptional product team and set the standard for how product is practised at Unitary
- Work across the business to execute successfully on your strategy - ensuring products are built right, sales and marketing teams are enabled, and delivery teams can scale smoothly
- Own the end-to-end product experience, including the onboarding, human-in-the-loop and customer success workflows that are central to how Virtual Agents deliver value. At Unitary, the implementation and CS experience is a critical part of the product and differentiation
- Develop deep expertise in our customers, domains and competitive landscape — particularly commercial insurance — and use it to make sharp prioritisation calls
- Operate as a member of the executive team. Contribute to company strategy, support fundraising, and represent the product externally with customers, partners and investors.
Artificial IntelligenceProduct ManagementCommunication Skills+1 more