Build and maintain long-term relationships with customer executives, product owners, and other stakeholders within a geographic territory.
Coordinate, develop, and deliver quarterly business reviews to show customers progress, value, and growth potential.
Maintain positive net revenue retention across the geographic territory.
Serve as a subject matter expert on the PatientIQ platform and help customers use its resources, best practices, and processes.
Work with implementation, product, and engineering teams to share customer needs and inform product roadmap and development strategy.
Maintain and regularly update PatientIQ product documentation and internal wikis.
Support sales operations and identify opportunities to grow offerings and solve customer problems.
Coordinate with the sales team to support customer renewals, amendments, and new product opportunities.
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About PatientIQ
PatientIQ empowers healthcare providers, researchers, and industry partners to drive medicine forward. You will join a team building a cloud-based platform that processes patient outcomes data. This platform then transforms it into actionable insights that advance clinical care. Currently, PatientIQ serves over 850 healthcare organizations and 12,000 sites of care. Their technology automates patient-reported outcomes for over 10 million patients. You will contribute to a mission-driven company making a real impact on patient lives.
How We Work
PatientIQ embraces a flexible work environment with remote positions available across the United States. They foster an idea meritocracy, valuing challenge and innovation from every team member. You will join a team that prioritizes collaborative problem-solving and continuous improvement. The company culture is rooted in a "people first, employees second" philosophy. This approach supports human-centered, dependable, and highly collaborative individuals. They have been recognized as one of Chicago's "Best Small Companies to Work For."
Why Join Us
Improve patient outcomes: you will help drive medicine forward through data-driven care.
Rapid growth: PatientIQ grew from 10 to 100+ employees and secured $26M in funding.
Flexible time off: you take the time you need, aligning with your workload and responsibilities.
Award-winning culture: PatientIQ was recognized as a top small company to work for in Chicago.
Direct impact: your work contributes to meaningful solutions in the healthcare industry.